Last Updated on September 18, 2022 by DMEditor
Finding the right online task manager can be a challenge when you have diverse team members involved.
The platform has to be intuitive but powerful enough to ditch a traditional calendar altogether.
Keeping your day-to-day tasks organized can mean the difference between success and mediocrity. We are taking a look at ClickUp vs Wrike, two cloud software options that can automate daily communication and collaboration.
Which one is right for you? Check out our in-depth comparison to help you make the best choice for your business.
Bottom Line Up Front Summary: Unless you are a large-enterprise company, most organizations will find the project management flexibility and pricing options (including free tiers) with ClickUp here to be the better option. That said, if you have a large enterprise or distributed software development team, Wrike is a stronger option here.
Table of Contents
- 1 Main Differences Between ClickUp vs Wrike
- 2 The Similarities
- 3 What is ClickUp?
- 4 What is Wrike?
- 5 The Main Features of ClickUp
- 6 The Main Features of Wrike
- 7 ClickUp vs Wrike – Pricing
- 8 ClickUp vs Wrike – Support
- 9 ClickUp vs Wrike – Pros and Cons
- 10 Frequently Asked Questions
- 11 ClickUp vs Wrike – Which One is Best?
- 12 Further Reading on Project Management Software & Project Team Tools
Main Differences Between ClickUp vs Wrike
The main differences between ClickUp vs Wrike are:
- ClickUp has 24/7/365 customer support for all users, whereas Wrike only has 24/7 customer support for an extra fee.
- The ClickUps free plan offers unlimited users, whereas Wrike only allows 5 users on its free plan.
- ClickUp lets you switch from boards to lists, whereas Wrike does not.
- ClickUp offers a dedicated success manager and training program with its Enterprise tier, whereas Wrike does not.
- Wrike has specialized pre-built platforms for creatives and marketers, whereas ClickUp does not.
- Free trial
- Free plan
- Third-party integrations
- In-depth reporting
- Advanced security
- Time tracking
- Gantt charts
What is ClickUp?
ClickUp is a cloud-based software that is built for business project management but is affordable for individual contractors. You can communicate with teams, collaborate on projects, assign tasks, alerts, and statuses.
What is Wrike?
Wrike provides work management even when your team is scattered across the globe. It helps collaborate communication, project planning, and workflow. Real-time reports give the status of multiple project stages.
While Wrike is available for all business sizes, Enterprise level subscribers will benefit the most. Enterprise features include Gantt charts, in-depth reporting, and top-shelf security.
The Main Features of ClickUp
Team Collaboration Feature
Simplify your collaboration software by utilizing spaces by ClickUp. Choose what your team members prioritize and see what each team member is working on in real-time.
Whether you use the platform for business or getting your personal life together, ClickUp’s hierarchy breaks down your project into actionable goals to keep you from getting overwhelmed.
Unique feature headlines include:
- The Task Tray: a task minimizer that helps you shelf a task for later but not forget it.
- Slash commands: using the “/” key for shortcuts, giving you a technical shorthand to complete your tasks faster
- The Notepad: for meeting notes, ideas, and more, inside the platform
- Assigned Comments: Create a subtask within any comment
Dynamic Reporting Feature
ClickUp provides in-depth reporting on-time tracking and team member performance. Use the reporting to see who’s behind, who’s ahead, if your time estimate was correct or needs adjusting for the next project, and a list of daily completed tasks.
Easily switch from boards to lists. You can also customize your dashboard, folders, docs, spreadsheets, and mind maps.
Plus, you can personalize your platform by only viewing the information that you need. Don’t need a certain category or section? Simply choose to hide it so you can increase work productivity by only viewing what you need to see.
With a new version of ClickUp released nearly once a week, you can be confident that ClickUp won’t disappear into thin air. The team will be there to take your suggestions and let you know what’s coming up next.
ClickUp has several integrations that can tie in existing software your team is already familiar with like Slack, Gmail, Zoom, Outlook, Zendesk, Zapier, Hubspot, Dropbox, YouTube, Salesforce, and many more.
Already using a popular project management app? With just a few clicks, you can transfer all your information over to ClickUp. Supported transfers include Asana, Trello, Todoist, Jira, Monday, Basecamp, and Wrike.
ClickUp also has a public API so you can create custom integrations.
ClickUp Security: Is ClickUp Safe?
ClickUp is hosted by Amazon Web Services (AWS) providing top-level security and privacy features within Amazon-controlled data centers located all over the world. The platform is also independently audited at least once a year due to its Service Organization Controls (SOC 2) compliance.
ClickUp uses 256 bit SSL, the same level of encryption that is used by banks. Security, performance, and availability are monitored 24/7/365 to prevent data breaches and downtime.
ClickUp Server Locations
As discussed above, ClickUp has global server locations basically wherever Amazon (AWS) has them. They are divided as follows:
- North America East
- North America West
- South America
- Europe Central
- Europe West
- Southern Asia
- Northern Asia
The Main Features of Wrike
While Wrike has a Free plan and Professional plan (under $10 a month), to have access to the majority of its features, you will need to invest in the Business plan which will run you just under $25 a month.
The business plan includes custom headers to organize tasks, task approvals, time tracking, templates for reports, and helpful Customer Relationship Management (CRM) integration with Salesforce.
Specialized plans are great for creatives and marketers. Wrike for Marketers includes integrations with Adobe Creative suite, Wrike Proof (which allows you to keep creative draft projects all in one place), and Publish apps.
Wrike also includes a document editor within the platform that allows you to edit Word docs, PDFs, and images that are located on the cloud without having to download them first. This can save you a lot of time, especially if you are experiencing a slow connection. It can also prevent errors as files can be edited and saved directly within the platform.
Wrike templates can save you a lot of time in setup if you find one that suits your business needs. With nearly 30 templates to choose from, you should at least be able to use one as a starting point for collaboration tasks.
Use pre-built templates to plan events, product launches, marketing campaigns (ideal for marketing teams), project plan material proofs and approvals, job candidate tracker, competitor analysis, remote work, and more.
Wrike Resource allocation helps managers keep an eye on their team members in real-time. It helps spot burn-out and rebalances the workload to improve morale. Plus, it can help managers easily see how to meet deadlines with unexpected sick days or if a rush request is issued.
Competitor platforms limit integrations, but Wrike doesn’t. Use the ones you need (Wrike offers over 400), allowing you the flexibility to sync and automate. Automations are also unlimited within the platform.
Sync data among multiple integrations in one or two directions so your information is always up to date for every team member. All while using prebuilt connectors so you don’t have to write code to customize.
Integrations include Bill.com, Facebook, Salesforce, Google Suite, HubSpot, LinkedIn, MailChimp, QuickBooks, and Shopify.
Wrike Security: Is Wrike Safe?
A full backup of customer data is performed daily. Wrike boasts a 99.9% overall uptime so customers won’t have to worry about downtime.
Users can log-in to their account with a traditional email address and password or a third party log-in such as Google Open ID, Azure, Office 365, ADFS, and SAML2.
Wrike uses Transport Layer Security (TLS) 1.2 with a preferred AES 256 big algorithm for data encryption. TLS is a modern version of SSL (which ClickUp uses) and is more secure.
If you subscribe to Wrike’s Enterprise plan, you will have access to Wrike Lock. This is an additional layer of security for your workspace data. This encrypted data is stored in Amazon Web Services’ Key Management Service (AWS KMS).
Wrike Server Location
Wrike’s servers are located within data centers in the US and EU. Like ClickUp, the primary datacenter located in San Jose, California, is SOC 2 compliant. EU customer data is stored in Amsterdam, Netherlands. Facilities have manned security 24/7 and data is monitored by internal Wrike staff and data center providers.
ClickUp vs Wrike – Pricing
ClickUp has 4 core plans including Free Forever, Unlimited, Business, and Enterprise. The Unlimited Plan has a free trial and “let’s make a deal” pricing. You can enter the amount you want to pay and the number of users you need and ClickUp will work with you on pricing. The Business Plan also has a free trial available.
ClickUp has a no questions asked money-back guarantee. Notify them within 30 days of purchase for a full refund. If you run a qualifying nonprofit, ClickUp offers a 35% discount to help your budget go farther.
- 100 MB of storage
- Unlimited tasks
- Unlimited users
$9 per user paid monthly / $5 per user paid annually
- Unlimited storage
- Unlimited views
- Unlimited integrations
- Unlimited dashboards
- Guests and permissions
- Goals, portfolios, and custom fields
$19 per user paid monthly / $9 per user paid annually
Unlimited Plan plus:
- 2FA and Google SSO
- Goal Folders
- Custom Exporting
- Private, Protected, and Default Views
- All Dashboard Widgets
- Extra Guests
- All Automations
- Mind Maps & Timeline Views
- Advanced Time Tracking
Contact sales for custom pricing
Business plan plus:
- Single Sign-On (SSO)
- Contract Review & HIPAA
- Increased API Limits
- Dedicated Success Manager
- Advanced Permissions
- Advanced Workload
- Custom SAML
- Extra Automations
- Custom Onboarding
- Training Program
Wrike has 4 core plans, Free, Professional, Business, and Enterprise. All 3 paid plans include a free trial (Business and Enterprise also include a free trial of Wrike Proof.)
- 5 users
- Board view
- Task Management
- File sharing
- Real-time Activity Stream
- Spreadsheet view
- Basic integrations (Google Drive, Dropbox, Box, MSFT Office 365 and OneDrive)
- Desktop & mobile apps
- Cloud storage integrations (Google Drive, Dropbox, Box, OneDrive)
- 2Gb of storage space
$9.80 per user per month
- 5, 10, 15 users
- Free plan plus:
- Task & Subtask Management
- Gantt Chart
- Advanced Integrations (MS Project, Excel, RSS)
- Shareable dashboards
- From 5 Gb of storage space
- From 15 GB of video uploads per month
$24.80 per user per month
- 5-200 users
- Professional plan plus:
- Custom fields & workflows
- Shared real-time reports with scheduled notifications
- Report templates
- Graphical analytics
- Request forms
- Project and Task Approvals
- Time tracking
- User groups & permissions
- Salesforce integration
- Branded workspace
- From 50GB of storage space
- From 15 GB of video uploads per month
- Business plan features plus:
- Active Directory integration
- SAML 2.0 Single Sign-On
- Two-factor authentication
- Password policies
- IT controlled admin permissions
- User Audit Reports
- Network access & compliance policies
- Business Intelligence integration
- Advanced user access controls
- From 100Gb of storage space
- From 15 GB of video uploads per month
ClickUp vs Wrike – Support
ClickUp offers industry-leading 24/7/365 customer support (even on holidays). You can contact them by email, contact form, or live chat. You can even connect with a ClickUp consultant from the USA, Canada, Europe, Brazil, Australia, and New Zealand.
Wrike can be reached using chat, phone, and email. However, the level of service you will receive depends on how much you are paying (unlike ClickUp that provides equal service to all of their clients).
Wrike does offer extensive documentation and user forum to help you with frequently asked questions and common issues.
- First-response time is listed as N/A
- Email, help center chat, phone
- First-response time is listed as 24 hours
- Cost is included in your plan
- Email, help center chat, dedicated phone line, workspace chat
- First-response time is listed as 1 hour
- Extra cost, must contact Wrike for pricing
ClickUp vs Wrike – Pros and Cons
- Simple to navigate interface
- Customize your dashboard
- Switch between board or list view
- Box view dashboard, see all of your workers’ tasks and progress on one screen
- Calendar mode
- Powerful mobile app for Android and iOS
- No learning curve
- Assigned comments
- Notepad app within the platform for notes and reminders
- Gantt charts
- A steep learning curve, too many features to choose from upon startup
- Customization takes too much time to optimize
- UI could be improved for accessibility
- No direct way to send tasks from a Gmail filter
- The calendar could be simplified
- Gantt charts interactive work progress tracking
- Wrike Proof
- File sharing
- Work Request
- Project milestones
- Time tracking
- Top performers
- Conflict tracking to prevent missed deadlines
- Two-factor authentication
- Interface and mobile apps could be more user friendly
- Onboarding takes longer than it should
- No comment tagging
- No task conversions
- Project tracking could be more in-depth
- Can be expensive
Frequently Asked Questions
As your business grows, your necessities will grow as well. So, naturally, you might need to upgrade some of your services plans. To change your ClickUp plan, just click your avatar and select “Upgrade”. And from your Settings page, click the “Upgrade” button and choose your new feature.
Even though ClickUp is a great platform, one of its downsides is its payments options. For now, you can only make your payments with a credit/debit card.
With both ClickUp and Wrike, you get a free trial, but the length isn’t always long enough to actually try a new service and see if its works for you. With Wrike, you get a 14-days free trial.
ClickUp vs Wrike – Which One is Best?
While both platforms offer a free plan, ClickUp offerings beat Wrike hands down.
Starting with the free plan, ClickUp offers unlimited tasks and unlimited users, Wrike only offers minimal features for up to 5 users. However, ClickUp and Wrike both offer free trials if you still prefer the features of Wrike.
Paid plans favor ClickUp too. At nearly half the cost, ClickUp is more affordable for individuals and small businesses that are looking for a comprehensive collaboration tool. For only $5 a month, you get unlimited storage space, integrations, and shareable dashboards.
However, Wrike does have benefits for creative teams with integration with Adobe Creative Suite and pre-built templates for marketing campaigns, employee onboarding, and product launches. Just keep in mind, you will be paying almost double for the same tier of Wrike with only 15GB of space.
ClickUp’s Business plan offers goal folders, privacy features, and extra guests for only $4 more. Wrike offers a Salesforce integration and Gantt charting on this tier but you will pay nearly 3x more for it.
Wrike’s strengths lie in its Enterprise tier in which you can request personalized features and have Wrike create a custom platform tailored to your business needs. Wrike’s Enterprise package also includes multi-layer security that is worth looking into if you are worried about keeping your data safe.
ClickUp’s Enterprise plan includes superior customer service, HIPAA support, and a training program that includes custom onboarding. Both ClickUp and Wrike both have undisclosed custom pricing for their Enterprise subscription.
Bottom Line Summary: Unless you are a large-enterprise company, most organizations will find the flexibility and pricing options (including free tiers) with ClickUp here to be the better option. That said, if you have a large enterprise or distributed software development team, Wrike is a stronger option here.
Further Reading on Project Management Software & Project Team Tools
If you aren’t decided on ClickUp (read the full ClickUp Review) or Wrike project management software just yet, check out these direct comparisons our editorial team has conducted to explore the market.
Other Collaboration Tool Systems Like ClickUp
- Clickup vs Asana Kanban Board Project Management System: Which Project Management Tool is Best?
- ClickUp vs Notion Management Software
- ClickUp vs Trello Compared
- ClickUp vs monday.com Compared
- ClickUp vs Teamwork Compared
Other Project Management Software like Wrike
- Monday.com vs Wrike Collaboration Tool: Which One is Better?
- Wrike vs Microsoft Project System (and Microsoft Teams)
- Wrike vs Smartsheet Compared
- Wrike vs Basecamp Remote Team Management
- Wrike vs Asana Compared
- Wrike vs Teamwork Compared