
Why the best AI sales tools for outbound still need a human on the line
By The Digital Merchant Team
Every BDR leader I speak with has the same question: how much of outbound calling should be delegated to AI? The industry pushes us in ...

By The Digital Merchant Team
Every BDR leader I speak with has the same question: how much of outbound calling should be delegated to AI? The industry pushes us in ...

By Lacy Boggs
The abilities of AI and LLMs seem to change practically by the day, if not by the minute, so if you’ve heard or read that ...

By Cody Perez
Managing a team of only a handful of people (think 5-50 people in total) can be tough when responsibilities and duties can overlap considerably for ...

By Jonathan Reich
In recent years, the million-dollar question being asked of accounting software has been “does it have AI?” Most vendors these days have an easy “yes” ...

By Cody Perez
If you’ve ever sat on a phone for minutes waiting to schedule an appointment with a doctor or hear back about very important test results, ...

By Amanda Devos
AI is increasingly being used to make accounting simpler for firms and businesses. While the tech was initially limited to AI assistants that answer simple ...

By Nate Drake
Conversation intelligence is fast becoming one of the most hotly-contested categories in the sales tech stack. If you run a quick search on Google, you’ll ...

By Jonathan Reich
Most accounting software comparisons are really arguments about time. Old system versus new system, desktop versus cloud, spreadsheet versus platform. This one isn’t. Digits and ...

By Jonathan Reich
Every business needs books that are current and correct — not because anyone enjoys them, but because tax deadlines, diligence requests, or a lender asking ...

By Kim Hamilton
Thinking about switching your affiliate platform? Maybe you’re moving from Refersion or just comparing options. Affiliate marketing has changed a lot since the early days ...

By Jonathan Reich
In the early days of a business, the financials are usually an ad hoc assembly of spreadsheets, receipts, and a business checking account. But as ...

By Tarryn Menzies, PMP, AgilePM
Writing and updating SOPs, training docs, and other how-to content can eat up a ton of time. I get it. I’ve spent the last ten ...

By Shelby Dennis
Most brand conversations don’t start on your website. They start in comment threads, comparison posts, and “has anyone here tried X?” questions on Reddit. And ...

By Nate Drake
If you’ve been following Aircall for the past few years, you’ll know the platform has been gradually evolving from a business phone system into a ...

By Jonathan Reich
Evaluating the “best value” in startup accounting software requires a reassessment of how founders and finance operators calculate cost. In the early stages of building ...

By Amanda Devos
Many small business owners are moving away from traditional bookkeeping solutions like QuickBooks and toward AI-native accounting software platforms, which have become particularly appealing to ...