Last Updated on July 19, 2023 by Ewen Finser
If you’re running a Shopify store, then you know how important reviews are. They help increase trust with potential customers, and they can be the deciding factor in whether someone makes a purchase or not.
They can also help improve your SEO ranking and be a great source of feedback for improving your business. Reviews can essentially make or break a company. That’s why it’s essential to have the best Shopify review apps installed in your store.
In this blog post, we will discuss why you need a review app for Shopify, and what to look for in a review app for Shopify. We will also recommend some of our favorite products on the market and give you some tips on what to look for when choosing a review app!
Best Shopify Review Apps – Bottom Line Up Front
When looking for a review platform for your Shopify store, make sure to consider the ease of use for both you and your customers and the range of features that the app has.
- Ali Reviews
What Shopify Review Apps Are
A Shopify review app is an app that helps you collect and manage reviews from your customers. It can help you increase trust and confidence for potential buyers, as well as improve your SEO ranking. There are a number of different review apps on the market, so it’s important to choose one that fits your needs.
Why do You Need a Product Review Platform?
Review platforms aren’t just for online shoppers. Brick and mortar businesses can also benefit from the increased trust and transparency that reviews provide.
According to a study by BrightLocal, 88% of consumers read online reviews before making a purchase decision. This means that if you’re not collecting reviews, you’re losing out on potential sales!
Not only are online reviews important for potential buyers, but they’re also important for your SEO ranking. In fact, a recent study by Moz found that reviews are one of the most influential factors when it comes to improving your store’s SEO ranking.
So, here are a few more reasons why you need a good review platform on your Shopify store:
Boost Conversion Rates
Reviews can do wonders for your conversion rates. When potential customers see that your store has good reviews, they are more likely to trust you and make a purchase.
Increase SEO Ranking
As we mentioned earlier, reviews are one of the most influential factors when it comes to improving your SEO ranking. This is because reviews are seen as a form of social proof – when Google sees that your store has a lot of good reviews, it will rank you higher in the search results.
Increase Transparency for Potential Buyers
When potential buyers see that your store has a lot of positive reviews, they will be more likely to make a purchase. This is because they will trust that you are a credible source and that the products you sell are of good quality.
Get Insights About your Customers
Review apps can also provide you with valuable insights about your customers. They can tell you what products people like the most, what areas of your store need improvement. You can then use this as feedback to improve your store and products.
As well as transparency, product reviews can also increase trust for potential buyers. When they see that your store has a lot of positive reviews, this will increase the trust they have in you and the products you sell. This will also encourage them to leave a review for your store.
Increase Your Sales
Ultimately, the goal of having a review app is to increase your sales. When potential buyers see that your store has good reviews, they are more likely to make a purchase. So, if you’re looking for ways to increase your sales, then installing a review app on your Shopify store is a great way to do it!
Provide Social Proof for Your Customers
Social proof is one of the most powerful forms of persuasion. When potential buyers see that your store has a lot of good reviews, they will be more likely to trust you and make a purchase. This is because they will believe that other people have made a successful purchase from you and that the products you sell are of good quality.
Strengthen Your Customer Relationships
This can also help strengthen your customer relationships. When customers leave a review for your store, they are essentially giving you feedback. This feedback can help you improve the products you sell and the overall experience customers have when shopping in your store.
How Shopify Review Apps Work
Shopify review apps are standalone platforms that allow you to collect and manage product reviews. They work by connecting with your Shopify store and then collecting the reviews from your customers. This can be done in a number of ways, such as through email, social media, or on-site widgets.
Once the reviews have been collected, they are typically displayed on a public review page on the review app’s website. This page will show all of the reviews that have been collected for your store, as well as a rating out of five stars.
What to Look for in a Shopify Review App
So, now that you know why you need a Shopify review app, what should you look for when choosing one?
Here are a few things to keep in mind:
Easy to Use
You’ll want a review app that’s nice and simple to use. If it’s difficult to set up and navigate, you’re less likely to use it. This will both increase the chances of you losing reviews and make it more difficult to collect feedback from your customers.
Has a Good Reputation
Make sure to do your research on the different review apps and choose one that has a good reputation. There are a lot of bad review apps out there, so it’s important to make sure you’re choosing one that will be beneficial for your store.
When choosing a review app, make sure to check out the features it offers. The best apps will have a wide range of features, such as the ability to collect reviews through social media, email, or on-site widgets. Social proof badges and star ratings are also great features to look for.
Easy to Migrate To
If you’re not happy with your current review app, or if you want to switch to a new one, make sure that the app you choose is easy to migrate to. The last thing you want is for the process of migrating to be difficult and time-consuming.
How the app looks is crucial to whether or not you’ll actually use it. The best review apps have an attractive user interface that makes it easy to navigate and collect reviews from your customers. This will both make it nicer for your customers to use, and the badges that it produces will look nicer on your store.
Good Customer Support
Next, make sure to choose a review app that has good customer support. If you ever have any issues with the app, you’ll want someone to be there to help you out. So, make sure that the customer service is responsive and helpful.
Social Proof Badges
Most websites that you see nowadays have social proof badges. These badges are basically icons or images that show the number of people who have liked, shared, or recommended a product on the website. Shopify review apps are no different and should offer this feature.
You can place this type of badge on your homepage or another part of your website to show potential customers that your products have been validated by others.
Another great feature to look for in a Shopify review app is star ratings. This will allow you to show off how many five-star reviews your store has received. It can be placed on a homepage or another part of your website and can really help boost the trust of your potential customers.
Includes Photo and Video Reviews as Well as Text
Make sure that the review app you choose includes photo and video reviews as well as text. These days video reviews are incredibly powerful, and video is consumed much more readily than text in a number of different use cases including across your website and social media.
So, it’s important to have an app that includes these types of reviews. This will give your potential customers a more in-depth view of what people thought about your products.
Includes Rewards and Loyalty Programs
Another great feature to look for in a Shopify review app is rewards and loyalty programs. These types of programs can really help increase customer engagement and loyalty. They work by giving customers points or badges for leaving reviews, which they can then use to get discounts on future purchases or other benefits.
Integrates Well with Other Apps
You’ll also want to make sure that the review app you choose integrates well with other apps. This will help increase the efficiency of your shop and make it easier to manage. The best integrations are those that are seamless and don’t require a lot of effort on your part.
Finally, make sure to check out the pricing of each app before making a decision. The best apps typically have a free plan as well as paid plans. So, there’s likely an app that will fit your budget and needs!
The Major Differences Between Shopify Reviews Apps and Regular Customer Review Apps
The first difference and the most obvious difference is that Shopify reviews apps are designed specifically for Shopify stores. This means that they have integrations with Shopify that make it easy to collect and display reviews on your store.
Additionally, many of these apps offer features that are directly linked to eCommerce sites such as social proof badges, star ratings, and rewards and loyalty programs that regular customer review apps don’t offer.
Finally, the best Shopify reviews apps are typically affordable and have a free plan as well as paid plans. So, there’s likely an app that will fit your budget and needs!
Our Top Shopify Review App Recommendations
Below you can see my top Shopify review app recommendations.
The Criteria We Looked for in the Shopify Review Apps
We looked at a range of factors when reviewing the best Shopify review apps, including price, features offered, ease of use, and customer support. We also looked at what each app could do to help increase your business’s visibility and conversions.
All of the apps we reviewed offer a wide range of features that can be extremely helpful in boosting your online presence. They all have easy-to-use interfaces, making it simple to get started and gather feedback from your customers. And all of the apps offer customer support in one form or another.
The main difference between the apps is price and the focus on gathering reviews. Ali Reviews, for example, has a lot of features geared towards importing reviews from other sources, while Growave focuses on gathering data and insights about your products and services.
When considering which apps to pick, we first looked at which features businesses are likely to need. Then, we weighed the price and how easy each app is to use.
Next, we looked at customer support to see which apps offer the best help for businesses. Finally, we looked at the price of each of these apps and which offers the best value for businesses.
Judge.Me is a great Shopify review app that offers social proof badges, star ratings, photo, and video reviews as well as text. It integrates well with other apps and is affordable. Customers can offer product reviews from their email inbox with a tidy interface, photo, video presentations, and the opportunity to write product evaluations from the comfort of their email inbox.
Convenience and functionality are some of the key features of this Shopify review app. The Shopify reviews software, Judge.Me, is one of the more affordable on the market with capabilities to match. It’s also worth mentioning that Judge.Me offers a rewards and loyalty program that gives customers points or badges for leaving reviews, which they can then use to get discounts on future purchases or other benefits.
It’s difficult to find a better review widget builder than Judge.Me, which offers an abundance of customization and appearance choices for your review widgets. It’s a fantastic way to promote your brand and have a coherent design for your Shopify store.
- Social proof badges
- Star ratings
- Photo and video reviews as well as text
- Integrates well with other apps
- Rewards and loyalty program
- You need to be on the paid plan for coupons
- You can only have your custom branding on paid plans
Another great Shopify review app is Reviews.io. It offers social proof badges, star ratings, photo and video reviews as well as text. It integrates well with other apps and is affordable. Customers can offer product reviews from their email inbox with a tidy interface, photo, video presentations, and the opportunity to write product evaluations from the comfort of their email inbox.
Convenience and functionality are some of the key features of this Shopify review app. The Shopify reviews software, Reviews.io, is one of the more affordable on the market with capabilities to match.
It’s also worth mentioning that Reviews.io enables you to utilize its sophisticated product widgets, notably the product attribute widget, which is one of the platform’s key features. Customers who have purchased a product in the past give greater insight into it and whether it’s suitable for them by rating features like fit, comfort, and quality rather than just their overall experience.
- Social proof badges
- Star ratings
- Photo and video reviews as well as text
- Integrates well with other apps
- Widget load time is too long
- It offers no incentives
It’s no surprise that Loox is at the top of the list since a photo can say a thousand words. Users can also add writing to their photos so that potential customers see the product’s condition on delivery and how it benefited them by displaying the item in action. Loox also integrates strongly with Shopify to make the process easy and automatic.
Loox is also a powerful content marketing tool that can boost your rankings in search engines and help you get more reviews while also increasing conversions. Whether you’re a startup or running an enormous business, Loox has the potential to assist you to rank in search engines, collect extra comments, and increase conversions.
The app also has a built-in review system that asks customers to rate their experience after they’ve completed an order. This is perfect for gauging customer satisfaction and ensuring that you’re always putting your best foot forward. It’s also great for getting feedback about what could be improved.
However, the ability to schedule email reminders to collect reviews really sets Loox apart from most Shopify Reviews Apps. This is an excellent way to make sure you’re always collecting customer feedback and reviews.
- Adds photos with writing
- Integrates well with Shopify
- Powerful content marketing tool
- Can boost rankings in search engines and help you get more reviews while also increasing conversions
- Schedules email reminders to collect reviews
- Need the pro plan for full customization
- No free plan
- No video reviews on lower plans
Ali Reviews is a valuable Shopify review app because it offers a wide variety of features at an affordable price. You can collect customer reviews, get insights about your products and services, reward customers for their loyalty, and receive automatic notifications when you receive a new review.
The site allows users to submit their own reviews, as well as read and react to the opinions of others. It also offers a variety of features, particularly focused on gathering evaluations and displaying them. Users may get reviews from suppliers, pop ups, and widgets on Ali Reviews by importing from them, collecting on the website through popups and widgets, or obtaining reviews via after-sales email campaigns.
One of the best things about Ali Reviews is its intuitive user interface. There are many features and lots of customization alternatives, but everything is well-organized and simple to reach.
This makes it easy to find what you’re looking for without feeling overwhelmed. Plus, Facebook Messenger integration is available with Ali Reviews’ customer support, which is pro and con at the same time.
- Wide variety of features
- Intuitive user interface
- Customer support is integrated with Facebook
- Any customer review section with a “powered by Ali” trademark is an indication that the business is linked to Ali.
- Slow loading time
Last but by no means least, Growave is an excellent choice for businesses that are serious about customer reviews and want to collect as much data as possible. It’s still one of the best Shopify review apps out there.
The app offers a wide range of features, including the ability to request feedback from customers after they’ve made a purchase, gather reviews on social media platforms, get insights about your products and services, and receive automatic notifications when you receive a new review.
Growave also offers a wide variety of features, particularly focused on gathering evaluations and displaying them. Users may get reviews from suppliers, pop ups, and widgets on Growave by importing from them, collecting on the website through popups and widgets, or obtaining reviews via after-sales email campaigns.
One of the most appealing features about Growave is its capacity to develop consumer-centric loyalty programs. They can also use email reminders to automate the review gathering process.
Growave also offers a variety of features and modifications to fit your eCommerce business aesthetic and needs. It also includes a number of site customizations to match the theme and requirements of your online store.
- Offers a wide range of features
- Intuitive user interface
- Capable of developing consumer-centric loyalty programs
- Email reminders can be automated
- Support is only available 6 days per week and isn’t multi-language
- No free plan and that starter plan is quite pricey
How to Best Manage Your Shopify Reviews
So, once you’ve gathered all of these juicy product reviews, how do you use them to their full potential? Well, here’s a quick list of dos and don’ts for your Shopify reviews.
Don’t Write Fake Reviews
This is key. Whilst businesses used to be able to get away with writing a few fake reviews just to get the ball rolling, that just doesn’t fly anymore.
In fact, it can now get you in a lot of trouble with both your customers and Shopify. Customers are getting savvier all the time, and they can easily tell when a review has been falsified. So don’t do it – just don’t!
Do Respond to Reviews
If someone has taken the time to write a review of your product, they want to hear from you! Thank them for their feedback and let them know that you’re taking it on board. Not only does this show that you’re listening to your customers, but it also builds trust and loyalty between you and your customer base.
Do Use Reviews to Improve Your Products
Once you’ve gathered all of these reviews, it’s time to put them to good use! Use them to see what people love (and don’t love) about your products, and make changes accordingly. You can even use reviews to help you decide which products to develop and bring to market.
Don’t Just Rely on Shopify Reviews
Whilst Shopify reviews are a great way to get feedback about your products, don’t rely on them exclusively. Use other review platforms such as Google and Facebook to get a well-rounded view of how your products are performing.
Offer Incentives to Customers for Writing Them
One great way to encourage customers to write reviews is to offer them incentives. This could be anything from a discount on their next purchase, to free shipping or even a gift card. Whatever you choose, make sure it’s something that your customers will appreciate and that they can use!
Always Reply to Negative Reviews as Well as Positive Ones
It’s just as important to reply to negative reviews as it is to reply to positive ones. Address the customer’s concerns and let them know that you’re taking steps to address the issue. This shows that you care about your customers and their experience with your business.
Address Your Customers’ Concerns
Use reviews as a chance to learn and grow. Use them to see what people love (and don’t love) about your products, and make changes accordingly. You can even use reviews to help you decide which products to develop and bring to market.
Make Leaving a Review Simple and Easy
The easier it is for customers to leave a review, the more likely they are to do so. Make sure that you have a dedicated page on your website where customers can quickly and easily write reviews about your products. And don’t forget to ask them for feedback!
Once you Have Them, Flaunt Them!
Finally, once you have some great reviews, be sure to flaunt them! Use them on your website, in your marketing materials, and anywhere else that you can. Let the world know how awesome your products are – and let your customers know that you’re listening to their feedback.
Best Shopify Review Apps: FAQs
Question: What are the Best Review Apps for Shopify?
Answer: There are a number of great review apps for Shopify, but our top picks would have to be Loox, Judge.Me, and Reviews.io.
Question: Why do I Need a Review App for My Shopify Store?
Answer: A review app is essential for any Shopify store as it allows you to collect customer feedback about your products and use it to improve your business. It also helps build trust and loyalty between you and your customers.
Question: What Should I Look for in a Review App?
Answer: When choosing a review app for your Shopify store, be sure to consider the features that are important to you. For example, does the app allow you to respond to reviews? Does it offer incentives to customers for leaving reviews? And does it have a good reputation?
Question: What is the Best Product Review App?
Answer: There is no definitive answer to this question as it depends on what features are important to you. However, some of our top picks would be Loox, Judge.Me, and Reviews.io.
Question: How do I Get my Customers to Write Reviews?
Answer: One way to encourage your customers to write reviews is to offer them incentives such as a discount on their next purchase, free shipping or a gift card. You can also ask them directly for feedback.
Question: How do I Respond to Negative Reviews?
Answer: When you receive a negative review, be sure to address the customer’s concerns and let them know that you’re taking steps to address the issue. This shows that you care about your customers and their experience with your business.
You can also use reviews to learn and grow – use them to see what people love (and don’t love) about your products, and make changes accordingly.
Question: How do I Add Reviews to the Shopify App?
Answer: Adding reviews to your Shopify App is easy – simply follow the instructions provided by the review app you choose. Typically, you will need to create an account with the app and then add a snippet of code to your website.
Question: How Important are Reviews on Shopify?
Answer: Reviews are an essential part of any Shopify store as they allow you to collect customer feedback about your products and use it to improve your business. They also help build trust and loyalty between you and your customers.
Question: What is the Average Price of a Shopify Review App?
Answer: There is no definitive answer to this question as the price of review apps varies depending on the features that are important to you. However, most review apps range in price from $0-$99/month.