Nate Drake 
If you’re responsible for an SDR team then your chosen phone system can either accelerate productivity or act as a bottleneck. These contrasts may sound stark, but there’s truly very little middle ground. For instance, a platform that doesn’t integrate cleanly with your CRM will likely mean reps have to manually log calls and risk … Read more
If you take a quick moment to look through the websites of Aircall and Talkdesk, you’d be forgiven for thinking that they’re competing for the same type of customer. After all, both are cloud-based business phone solutions and have advanced AI features. You’ll also find Aircall and Talkdesk featuring prominently in the shortlist of any … Read more
Choosing a business phone system can get complicated quickly. Aircall and RingCentral are both established, cloud-based platforms with strong investments in AI and modern communication features. However, they’re built for different types of organizations and solve different problems at different scales. This guide breaks down the key differences between them, including pricing, AI capabilities, integrations, … Read more
If your sales or support team runs on Salesforce then your phone system will have to work inside it, not as a bolt-on. Having a ‘native’ Salesforce integration means that calls can be logged automatically to the right contact, lead, or deal without needing any manual input. Reps can dial from inside Salesforce with just … Read more
If you’ve been following Aircall for the past few years, you’ll know the platform has been gradually evolving from a business phone system into a full AI‑powered customer conversation platform. The acquisition of Piper AI, announced in mid‑2026, is the clearest sign of that direction. While Aircall already handles the conversations themselves, it is now … Read more
Upgrading to a 6K monitor isn’t just about showing off the latest hardware. For creative professionals juggling tight deadlines and color-critical projects, it’s about both workspace and density. More pixels can mean more timeline, more layers, and more detail on the screen at once. That means you don’t need to keep zooming and panning, and … Read more
Boost Mobile has carved out a niche for itself in the prepaid cellphone market, especially given that its $25/month ‘unlimited’ plan is available for $10/month for the first three months. Still, an affordable wireless carrier isn’t necessarily one that’s reliable or delivers the best speeds. The prepaid space has gotten genuinely competitive in the last … Read more
If you’re looking for a prepaid mobile plan and have narrowed it down to either Metro by T-Mobile or Boost Mobile, then you’re already well on your way to making a wise decision. Both of these carriers undercut most major postpaid networks in terms of pricing. They also both offer unlimited talk, text, and data. … Read more
As a journalist and digital nomad, I depend on having constant access to a reliable, affordable wireless connection for everything from submitting articles to connecting to VPNs. That means that choosing the right prepaid carrier isn’t just a cost-cutting exercise for people in my situation; it’s a professional decision. Even if you don’t regularly use … Read more
Picking the right phone system can make a huge difference when it comes to ensuring that your sales or support team operates well day to day. Get it wrong and you’re left managing the fallout: dropped calls, tedious manual data entry, and disconnected tools. This can result in reps spending more time dealing with admin … Read more
Aircall is a cloud-based business phone system built for modern sales and support teams that rely heavily on CRM workflows and customer conversations. Positioned somewhere between a traditional VoIP provider and an emerging revenue intelligence platform, it combines voice, SMS, AI-powered call intelligence, and deep integrations with tools like Salesforce, HubSpot, and Zendesk. Aircall recently … Read more
Although we’re well into 2026, it is still surprising how many businesses rely on people printing out contracts, signing, and sending via snail mail. It’s honestly a waste of time and paper, and hits you particularly hard if you don’t have access to a printer. Even if you use the library or a print shop, … Read more
Inside sales teams live and die by call quality. If your reps are handling a large volume of prospect and customer conversations every day, then small mistakes can add up quickly: missed discovery questions, failing to handle objections well, talking for too long, and slow follow-up can all bring down conversion rates. That’s why AI … Read more
If your team runs HubSpot, the phone system you add can determine whether reps stay in one unified workspace or bounce between tabs trying to manually fix data that should have synced automatically. I’ve spent time evaluating how different platforms handle HubSpot integration, and I wasn’t just looking for whether it exists, but how deep … Read more
Support leaders are sitting on more call data than they know what to do with. The real issue is that most of it lives somewhere inconvenient: buried in disconnect reports, third-party add-ons, or spreadsheets that are already out of date by the time anyone reads them. The knock-on effect is predictable. Coaching decisions get made … Read more
Until a few years ago, terms like “Voice Agent” simply meant a slightly more fancy way to navigate menus than “Press 1 for billing.” The robotic voice was frequently annoyingly chipper and the moment callers deviated even slightly from the standard script they’d be met with, “I’m sorry, I didn’t get that!” This has now … Read more