Running an online shop on a powerful platform like BigCommerce, one of the best features beyond its plug and play interface is the hundreds of integrations at your fingertips.
While integrations can add an extra monthly cost, they can also save you a significant amount of time and increase revenue. Choose the right integrations, and they will pay for themselves.
So which integrations are worth investing in? Check out my top 12 BigCommerce Apps for 2020.
Table of Contents
- 1 1. Best BigCommerce App Overall: Smile.io
- 2 2. FavSEO
- 3 3. Shogun Page Builder
- 4 4. Yotpo
- 5 5. LiveChat
- 6 6. Sellbrite
- 7 7. AfterShip
- 8 8. Printful
- 9 9. Fomo
- 10 10. Klaviyo
- 11 11. ShipStation
- 12 12. Affiliatly
- 13 BigCommerce App FAQs
- 14 Conclusion: The Best BigCommerce Apps for eCommerce
1. Best BigCommerce App Overall: Smile.io
Smile.io is currently the biggest reward program globally, with over 25,000 different reward programs. It has over 50 million business users. eCommerce owners find the platform easy to use, fully customizable, and an automated way to reward customers.
The platform offers rewards in the form of points, VIP status, and referral bonuses. The rewards can be collected by writing product reviews, sharing products via social media, and more. By utilizing Smile.io’s rewards system, you can easily turn first-time customers into repeat shoppers.
Smile.io has a forever free plan. However, the free plan lacks features such as program branding, VIP program, and Smile integrations. The Starter plan provides a professional look with enough features to get your feet wet.
At just $49 per month, its an affordable option that could easily pay for itself with a few repeat customers. Additional plans include Growth ($199 per month), Pro ($599 per month), and Enterprise (starting at $1,000 per month).
Plus, if you are already running another rewards program and want to switch to Smile.io, they will help you transfer your data, so you don’t have to start from scratch. Simply export your existing program members, and you will have the option to import them into Smile.io. The platform offers help from their support team if you run into any snags.
Take advantage of Smile.io’s mobile-friendly rewards, so no matter how your customers engage and shop, rewards will follow their every purchase.
Plus, customer nudges are timely reminders that they have rewards to redeem, perfectly placed while customers are already browsing. Smile integrations (paid plans) like Mailchimp, HubSpot, Yotpo, Re:amaze, Stamped, and Privy add value to the platform’s growing list of pros.
- Fully customizable customer rewards
- Businesses nor customers need to be tech-savvy to use it
- Integrates with all major eCommerce platforms (BigCommerce, Shopify, Wix, WooCommerce, etc.)
- Builds a relationship with new and existing customers to encourage repeat sales
- Email templates
- Customer nudges
- The free plan lacks features
When potential customers search for a product to purchase, being on the top of Google can give you a competitive edge. FavSEO helps you improve your Google standing by giving suggestions on how to optimize your product pages. A built-in bulk editor helps you make changes to titles and descriptions in one click.
Connect your FavSEO account to Google Webmaster Tools to increase keyword opportunities and track your listing on Google.
The Standard plan is $799 per month, and the Business plan is $1,299 per month (includes social media and phone support). With only two plans, you will need to decide if FavSEO is right for you.
- Free version
- Optimize each product listing that is lacking good SEO
- SEO scorecard for storefront
- Keyword suggestions
- Bulk edit meta and alt tags
- Live chat support
- Google tracking for keyword position
- Backups are highly suggested (of existing title and meta) before using the bulk editor
- Syncing issues (from shop to app)
3. Shogun Page Builder
If you want a professional storefront without dealing with tedious custom coding, Shogun is the integration for you. It provides shop owners, marketers, and more the ability to drag and drop elements into any theme.
Shogun has a 10-day free trial, and you get to keep your pages and changes even after uninstalling. The element library is extensive, covering simple text and buttons to complex embeds like videos, countdown timers, maps, and more.
When you use Shogun with BigCommerce, you can also take advantage of title, price, quantity, variant, image, and add to cart button. Automatically import data through Shogun, saving you significant time over the manual entry.
- Free trial
- Easy to use
- Page builder includes previews across devices for mobile responsiveness, etc.
- Create custom drag and drop elements within the platform
- Responsive customer support
- Monthly tier pricing is not transparent through their website
- Pricey if you don’t need most of the elements they offer
Yotpo keeps potential and existing customers engaged by reviews and ratings, loyalty and referrals, and visual marketing. The platform’s main goal is to turn more leads into paying customers.
Yotpo integrates with BigCommerce, Facebook, Shopify, WooCommerce, Pinterest, Oracle, Zendesk, MailChimp, and more. When users leave reviews, Yotpo’s sends notifications to shop owners so they can respond quickly. Authentic feedback is rewarded with coupons and discounts.
The platform supports 25 languages so you can feel comfortable providing customer support worldwide. The Free plan provides decent features (50 monthly orders, review request emails, on-site widgets, basic customization, and content management and moderation).
Yotpo provides a paid plan that has ala cart features so you can customize your plan and pricing. The platform supports both small and large businesses.
- Works with eCommerce and social media
- Real-time reviews notification
- Advanced analytics
- Easy to use
- Paid account lacks pricing transparency
- No customization for social media reviews
- Limited API
- No 24/7 customer service
LiveChat is a customer service software that can be integrated on any website. Companies like IKEA, Adobe, and PayPal use LiveChat to provide a quick and personable customer support experience.
While phone support is still essential for most companies, LiveChat doesn’t need telephone lines, tech setup, or elevator music. Customers can use LiveChat while multitasking and share links, images, and videos with ease.
With a free 14-day trial (no credit card required) and an affordable $16 a month Starter plan, adding LiveChat to your customer service line-up is a no brainer.
- Free trial
- Helpdesk tools
- Clean design
- Available for iOS, Android, PC, and Mac
- Automatic time-out
- The chatbot is an extra $50 per month
- Automatic greetings are rudimentary
Sellbrite (a GoDaddy brand) is an inventory management system that helps you fulfill orders when you list on multiple platforms. Easily list your items on multiple marketplaces without manual entry.
It automatically syncs your inventory no matter which platform you receive a sale on, so you don’t oversell. Plus, you can print discounted postage, ship all orders from Sellbrite, and even automatically route orders to Fulfillment by Amazon (FBA).
Sellbrite has a forever free plan that provides you with all necessary features (except for Amazon FBA support) and allows up to 30 orders per month. Upgrade to a paid plan when your business scales: Pro 100 / $29 and 100 orders per month, Pro 500 / $79 and 500 orders per month, and Pro 2K / $179 and 2,000 orders per month. All paid plans include Amazon FBA support for an additional $19 per month.
- Free trial
- Ease of use
- Responsive support
- Integrates with Etsy, eBay, Amazon, Walmart, Shopify, WooCommerce, BigCommerce, Sears, Google, etc.
- Reporting could be more detailed
Once integrated with your online store, AfterShip automatically imports all of your tracking numbers from shipments. You can also manually enter the numbers into the dashboard, but the automatic import works seamlessly and will save you a lot of time daily.
Other customer data, such as buyer phone numbers and email addresses, are also imported. The buyer will receive timely updates from the platform when a shipping update has been recorded.
Use a variety of couriers? AfterShip supports more than 450 global couriers so you can easily track all of your shipments in one place. Small businesses will appreciate the Basic plan that provides support for 100 shipments per month for free. Upgrade to a premium plan (to increase shipments) starting at $15 per month.
- Automatic status updates so you customers always know where their package is
- Analytics to help fix shipping delays
- Custom tracking pages and tracking buttons
- Over 450 shipping partners
- Mobile app
- Lacks marketing reports
- Occasional glitches regarding tracking numbers
Printful support over 300,000 sellers dropshipping on-demand printed goods. BigCommerce users can add Printful to their product arsenal providing customers with company-branded items or original designs.
Printful is a favorite among eCommerce sellers for its no minimum purchase. Order as little as one item at a time. There is no inventory to manage and no monthly fees. Not only does Printful take care of making and shipping the product (on average in 3 days), they also reship products that arrive defective or damaged.
While it’s always a risk to use a third-party to make and ship products since you don’t get to see each product first-hand, it’s a great way to generate passive income. Plus, Printful offers professionally branded add-on features such as logo stickers or custom packing slips to seamlessly provide your customers with timely products.
- No minimum print requirements
- No inventory management on your part
- No monthly fees
- Items are reshipped if lost or damaged in transit
- Professional branding options
- Limited product mockup options
- Each product variant has to be created manually
Fomo is a social proof marketing software. It provides a pop-up notification to the services you link it to. For example, it can show website visitors when someone joins your email list, or link it to a payment processor to show potential buyers when a product has been purchased.
When visitors and potential buyers see these pop-ups on your site, it encourages them to take action to increases your conversions and your sales. Use pre-styled templates to quickly start getting your notifications seen.
You can also track and display the number of live visitors on your site. This can help your site gain trust and get users to buy quicker if they think an item will sell out.
The Fomo dashboard provides marketing insights supported by AI to help your business grow quicker (i.e., Changing mobile position to the top would, on average, increase your impressions to click ratio up to 90%).
- Free trial
- Easy to setup up and use
- Dynamic templates
- Lacks powerful tracking and reporting
- A/B test only on the highest plan
- No refunds
- Needs more customer support and documentation
Klaviyo is a marketing automation platform that analyzes and compiles customer information. It uses this information to provide a 360-degree view of each contact in your database.
You can integrate this new-found knowledge with social media platforms to cultivate an intimate relationship with your followers and increase leads.
Klaviyo provides unlimited segmentation opportunities so you can make lists based on location, device, activity, buying preferences, etc. Use customer tracking to encourage abandoned purchase or make similar product recommendations.
The platform provides A/B testing, autoresponders, and emails personalized with the customer’s name. Klaviyo takes care of your customers before they buy until well after the purchase is complete.
- Free trial
- Facebook Custom Audiences integration
- Unlimited segmentation
- Automated workflows with a visual builder
- Personalization emails, discounts, cart contents, etc.
- Quality customer support
- Learning curve when setting up (knowing what information you want to deem important)
With ShipStation, you can easily take control of the shipping process, no matter how many marketplaces you sell from. Generate discounted shipping labels, batch orders, and set actions based on your custom criteria.
ShipStation also provides branded shipping at no additional cost. This is a great feature to close the gap between your business and shipping partner. Sync your inventory from a warehouse or remote locations, so you never run out or oversell.
- Free trial
- Easy to use and setup
- Wide range of integrations
- Mobile app
- Only $5 per month for additional users, regardless of the plan tier
- Phone support only available on higher plans
- Customer service can be slow to respond
Affiliatly offers management of your affiliate partners. Easily get the word out about your new services or products. All affiliate links are created within the app so you can track which affiliates and products are doing well.
You can even create custom commissions for different products. Affiliatly takes care of your partner payments through PayPal. Take advantage of the pop-up form that notifies people to join your affiliate program if they have a website or blog.
- Automatic pop-up to join the affiliate program
- The whole interface is customizable
- Reports can be exported
- Automatic payments sent through PayPal
- Option to pay affiliate with gift cards
- Block products from affiliate access
- Customer support is only available through a contact form or social media
- Not for large businesses with complicated affiliate systems
- Not all eCommerce platforms are supported
BigCommerce App FAQs
Yes. BigCommerce has a mobile app that is compatible with both iOS and Android. You can use the same log-in for the app as you do on your desktop browser. Utilize the app to see performance metrics, view and update orders, and manage customers.
BigCommerce uses regular CSS for its programming language. Developers can also use the Stencil Framework and Developer Toolkit, which allows developers to customize designs locally, including all assets.
BigCommerce has a 15-day free trial. After the initial 15 days, you will need to choose a paid plan starting at $29.95 per month.
BigCommerce offers 0% transaction fees with any third-party payment solution you choose, a drag-and-drop page builder, and 24/7 phone, email, and chat US-based customer service.
Yes. Users praise its intuitive drag-and-drop visual editing tool that doesn’t require any coding skills.
The platform currently offers three paid plans, including Standard ($29.95 per month), Plus ($79.95 per month), and Pro ($299.95 per month).
Yes. BigCommerce is PCI (Payment Card Industry Data Security Standard) compliant, which means your online transactions are secure.
BigCommerce is also responsible for the security of the software, infrastructure, and disaster recovery.
Conclusion: The Best BigCommerce Apps for eCommerce
Whether you need help with marketing, affiliates, shipping, SEO, or customer service, BigCommerce has an app integration for you. The integrations you choose will depend on your specific business and customer needs and your overall budget.
Narrow down what your biggest business pinch points are and start with that category. Keep in mind you have to spend money to make money, so don’t be afraid of integrations just because of the added cost. Most of the integrations have free trials so you can “try before you buy”.
An added feature to your website that you may have put to the side because it was too daunting to maintain alone, could be attainable with the right integration. A worthy integration should be easy to use and setup, affordable, and offer automatic features that save you time and money.