How to Avoid Emails Going to Spam 

Last Updated on March 31, 2025 by Ewen Finser

Are your emails going straight to spam? You could be missing out on sales, damaging your business’s reputation, or just wasting a lot of time and money.

But what are you doing wrong? And is there anything you can do about it?

Luckily, there are a ton of pretty easy steps you can take to make sure your valuable marketing emails are bypassing those spam filters and getting sent to your subscribers’ actual inboxes.

Here’s everything you need to know about how to avoid having your emails getting sent to the spam folder.

Follow these steps to avoid getting sent to spam:

(I’ll cover everything in more detail below)

• Set up SPF, DKIM, and DMARC for authentication
• Regularly clean your email list to remove inactive subscribers
• Test deliverability with tools like GlockApps or MailTester before sending
• Use Inboxally to train inbox providers and improve placement
• Experiment with A/B testing to optimize subject lines and content

Authenticate Your Email Domain

The first thing you need to do, if you haven’t already, is authenticate your email domain. 

SPF (which defines which servers can send emails on your behalf), DKIM (which adds a digital signature to verify the message wasn’t altered), and DMARC (which tells email providers how to handle messages that fail SPF or DKIM checks) are a few security measures that verify your emails are actually coming from you and not spammers, making your messages reach inboxes instead of spam folders.

To set up SPF:

1. Log into your domain provider (like GoDaddy, Cloudflare, or Namecheap).
2. Go to the DNS settings section.
3. Add a new TXT record and enter the SPF details provided by your email service (such as Google Workspace, Mailgun, or SendGrid).
4. Save the changes and wait for them to update (this can take up to 48 hours).
5. Use an online SPF checker to confirm everything is working correctly.

To set up DKIM:

1. Check your email provider’s settings for a DKIM setup option.
2. Generate the necessary DKIM records (your provider will give you the details).
3. Add the DKIM information to your domain’s DNS records by creating a new TXT record.
4. Save the changes and allow time for propagation.
5. Verify that DKIM is working using an online DKIM testing tool.

To set up DMARC:

1. Create a new TXT record in your DNS settings.
2. Enter the DMARC policy details, including an email address where reports will be sent.
3. Start with a relaxed policy to monitor results before enforcing stricter rules.
4. Save and allow time for the settings to take effect.
5. Use a DMARC monitoring tool to track email authentication results and adjust as needed.

Beyond these basics, new authentication trends like BIMI (which adds brand logos to emails for credibility) and TLS encryption (which secures email transmission) are great extra steps to ensure security.

Set Up a Proper Sending Infrastructure

Next, set up a proper sending infrastructure based on your business’s goals and setup.

Choose between a shared or dedicated IP, depending on your email volume. Shared IPs are managed by providers and work well for businesses that don’t send a ton of emails, while dedicated IPs give senders full control but call for an extra step in protecting your reputation. 

If you choose a dedicated IP or a new domain, warm it up by gradually increasing email volume to help avoid spam filters. 

Setting up reverse DNS, PTR records, and custom return paths is another way to improve deliverability by making sure mail servers recognize and trust your sending domain.

Avoid Spam Trigger Words (And Do This Instead)

Spam filters have evolved beyond just flagging certain words, but using overly promotional or misleading phrases can still hurt your chances of making it past spam. 

AI-based filters now analyze overall email context, engagement rates, and sending reputation, so you need to create natural, trustworthy messaging. 

Here’s a list of words to avoid and better alternatives to use instead:

Avoid These Spam Trigger Words:

• “Free money”
• “Risk-free”
• “Act now!”
• “Congratulations, you’ve won!”
• “Exclusive deal”
• “Double your income”
• “100% guarantee”

Use These Instead:

• “No-cost trial”
• “Hassle-free experience”
• “Limited-time offer”
• “Here’s a special gift for you”
• “Insider access”
• “Boost your earnings”
• “Satisfaction promise”

To improve deliverability, focus on clear, relevant subject lines and avoid excessive capitalization, emojis, or urgent language that feels pushy. Keeping your emails engaging and aligned with subscriber expectations helps build trust and bypass spam filters.

Maintain a Clean Email List (Without Losing Good Subscribers)

Old or inactive emails can hurt your sender reputation, so keeping your email list healthy is important. 

Use tools like ZeroBounce or NeverBounce to remove bounced, unengaged, or invalid addresses. Try to clean your list every few months, and try a re-engagement campaign to win inactive subscribers back before kicking them off your list. 

Monitor Your Sender Reputation (And Improve It Fast)

Your sender score is another important piece here, and it’s influenced by factors like bounce rates, engagement, and sending consistency. 

Tracking your reputation with tools like Google Postmaster, Talos, and SenderScore helps you avoid many potential issues. If your sender reputation takes a hit, you can recover by warming up your IP, reducing send volume, improving engagement, and removing inactive subscribers to rebuild trust with email providers.

Improve Engagement to Stay Out of Spam

Low open and click rates signal to spam filters that your emails aren’t engaging, which can hurt deliverability. 

Use personalization and segmentation strategies like tailoring content based on subscriber behavior or interests to make emails more relevant, boosting interaction. 

You’ll also need to find the right send frequency. Emailing too often is annoying and too few emails can lead to disengagement. Testing different rhythms and adjusting based on engagement rates helps keep your emails out of spam.

Avoid High Spam Complaint Rates

You’ll also want to keep your spam complaint rates low, which are often triggered by irrelevant content, too many emails, or a hard-to-find unsubscribe option, since these can tank your sender reputation. 

Making your unsubscribe link obvious and accessible helps reduce frustration and keeps those spam complaints low. Offer subscribers a preference center where they can adjust email frequency or select topics they actually want to keep them engaged without swamping their inbox.

Optimize Your Email Formatting & Code

Avoiding getting sent to spam goes beyond the content of your emails. Poorly coded emails that have broken HTML, excessive code, or missing alt-text for images can also trigger spam filters. 

While plain text emails can feel more personal, well-structured HTML emails actually perform better when optimized correctly. Use a balanced text-to-image ratio (60% text to 40% imagery), avoid too many links, and make sure your CTAs are clear and trustworthy to improve deliverability and engagement.

Ensure Proper Inbox Placement with Testing & Monitoring

You should be testing deliverability before sending. Tools like GlockApps and MailTester help check inbox placement, and setting up seed lists lets you see if your emails land in the Inbox, Promotions, or Spam folder. 

A/B testing different subject lines, sender names, and content formats over time can help you optimize deliverability even more and avoid getting hit with those spam filters.

Bonus: The Deliverability Tactics Your Competitors Aren’t Using

A few bonus tactics to boost deliverability and avoid triggering those spam filters include:

• Leverage Engagement-Based Filtering: Email providers prefer senders with high engagement, so focus on increasing open and click rates by sending relevant, personalized content to the right audience.
• Warm Up Your Domain Before Large Campaigns: Increasing your email send volume gradually, rather than all at once, helps establish a good sender reputation and prevents your emails from being flagged as spam.
• Use Inboxally to Improve Deliverability: Inboxally helps train inbox providers to recognize your emails as valuable by boosting engagement signals like opens and clicks, which will help you improve overall inbox placement over time.
• Monitor and Adjust Based on Performance: Track your deliverability metrics like inbox placement, spam complaints, and engagement rates, to tweak your strategy and make future email campaigns better.
• Learn from Real-World Case Studies: Businesses that recover from always getting sent to spam focus on better segmentation, authentication (SPF, DKIM, DMARC), and engagement-driven strategies.

Final Thoughts

Improving email deliverability requires taking steps like authentication, engagement, and smart sending strategies, but even small changes can make a big difference. 

By focusing on best practices like warming up your domain, using authentication protocols, and leveraging tools like Inboxally, you can boost inbox placement and keep your emails out of spam.