Lacey Jackson

Lacey Jackson spent years working behind the front desk of a busy salon, using a wide range of software tools to manage real client bookings, staff schedules, and day-to-day operations. At The Digital Merchant, she brings that hands-on knowledge to her reviews—offering clear, practical insights into which platforms actually work for salon and spa teams. Outside of her professional experience, Lacey is a longtime fitness enthusiast who’s passionate about helping others understand how to move and train smarter, something she brings to her approach with both people and products.

Mangomint vs Boulevard: How Do they Compare?

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In my experience working with spa software I have dealt with a lot of glitches and limitations, not just for myself as the employee but for our customers.  Boulevard was introduced as a new option in 2016, and Manogmint the year after. And industry chatter seems to think both solutions have a substantial leg up … Read more

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Vagaro Alternatives to Try Instead

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Vagaro is a solid all-in-one platform for appointment booking, payments, and marketing, especially for salons, spas, and fitness businesses. But it’s not without its issues. If, like others, your experience has been riddled with glitches, poor customer service, and a headache of an interface, it might be time to look into alternatives. Having worked with … Read more

Vagaro vs Boulevard: Picking the Easiest Software for Your Spa

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Having worked with spa software for several years, I am intimately familiar with the headaches that glitches and complicated interfaces can cause, not just for businesses, but for clients too. Thankfully, spa and salon software is continually evolving.  Vagaro has been around since 2009, but Boulevard, a new spa and salon software, hit the market … Read more

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