Barbara Kephart, PMP 
Countless businesses succeed or struggle on the ability or inability of owners to forecast staffing needs, manage unexpected absences, or balance employee preferences with peak demand. Some operators start with a simple piece of paper, and then move to the trusty Excel spreadsheet. However, if you’ve had one too many “I didn’t know I was … Read more
Managing hourly workers can be a challenge, no matter the industry. Shifts change, roles overlap, and seasonal turnover make it hard to keep everything organized. Restaurants often feel this the most, but retail shops, salons, and other small businesses face the same struggles. That’s where employee management systems come in. Instead of juggling spreadsheets or … Read more
Does the thought of opening a new job posting fill you with dread? You’re not alone. For many hiring managers and small business owners, what should be an exciting step forward, such as adding someone new to the team, quickly turns into an overwhelming task. The flood of resumes, the time spent screening candidates, the … Read more
Have you ever logged in to a software system you’re responsible for, only to discover that something has changed, and no one warned you ahead of time? Or maybe you’ve been sitting in a meeting with a client, feeling pretty confident, when suddenly you both notice something new in the system that wasn’t there the … Read more
Back in the day, putting together Standard Operating Procedures (SOPs) was a long and often painful process. Sometimes, even creating just a handful of them could drag on for months. You’d need to sit down with each team member, pick apart their workflows, get all the details down, and then run through what felt like … Read more
Product demo videos have the potential to leave a lasting impression on your audience and, in many cases, can ultimately determine whether or not you close the sale. These videos are essential tools for both marketing and sales teams, providing a dynamic and visually engaging way to highlight your product’s most impressive features. A well-crafted … Read more
How’s your product roadmap looking these days? Is it helping your team stay on track, or is it starting to feel off? Maybe it’s time to see if there’s a better way to manage things. Perhaps it’s even time to try out a roadmapping tool! Why use a roadmapping tool, and when does it become … Read more
Do you have employees working at different sites or spread out across various locations? How do you manage to keep track of everyone and stay connected with your whole team? With the right apps and software, managing and tracking your team can be easier than ever. From time tracking and scheduling to payroll and performance … Read more
Did you know that 80% of restaurant owners began their careers in entry-level positions? This means they completely understand what their employees experience and are committed to making their jobs easier, including helping them get paid faster. Here’s some more facts – 30% of restaurant owners claim staffing as one of their main pain points. … Read more
A while ago, I attended a conference where one of the panel sessions focused on the ways teams communicate in today’s workplace. During this session, the facilitator posed this question to the audience: “How many of you have tried to cut down on meetings, or even eliminate them altogether?” To my surprise, a large number … Read more
From what I’ve seen, it’s pretty common for new employees to spend their first week or two just trying to get settled. They’re often stuck waiting for account credentials, hunting down where important documents are stored, and have to dig through a maze of file folders just to find the right policies and job descriptions … Read more
Do you create product demo videos? This could either be your main responsibility, or something you’re asked to do at a moment’s notice. If so, you’re in luck as amazing new AI tools are now available to make your demo process smoother, faster, and more impressive than ever before. We all know that product demo … Read more
I still remember the first time I came across screen capture tools. It honestly felt like a game-changer. I couldn’t believe something so useful hadn’t been around sooner, and I was immediately impressed. As soon as I started using them, I found myself sending screenshots to everyone, sharing quick visuals to explain things much more … Read more
As your business grows, there comes a point when tracking job applicants in a simple spreadsheet just doesn’t work anymore. For me, the longer our applicant spreadsheet got, the more cumbersome it became. Sharing it with team members was even worse, which often led to reformatting issues, corrupted files, or sometimes it wouldn’t open at … Read more
When I first started my small business, we kept track of job applicants using spreadsheets. We know firsthand how challenging that can be. It quickly became overwhelming, especially when applicants filled out an application via email, and we needed to follow up to request a resume or additional information. This gets messy fast, and it’s … Read more
Remember the good old days of job searching? If you’re too young to remember, here’s how it used to work: jobs were advertised in newspapers – yes, paper newspapers that used to be delivered daily to your doorstep to everyone. They were posted in the “Help Wanted” or “Situation Wanted” section, and this was how … Read more